PHILADELPHIA, Pennsylvania., July 23, 2022 /PRNewswire/ — Sesame Place Philadelphia apologizes to the Brown family. The park is taking steps to offer a more equitable and inclusive experience. The park is releasing the following statement today.
“We sincerely and wholeheartedly apologize to the Brown family for what they experienced. To be very clear, what the two young women experienced, what the family experienced, is unacceptable. It happened in our park, with our team, and we own that. It is our responsibility to make this better for the kids and family and be better for all families.
We have been in contact with the family since Sunday morning and have spoken with their lawyers until today. We have offered to meet with the family and their attorneys in person to personally deliver an apology and an acknowledgment that we take responsibility for what happened. We want to hear from you to understand how the experience impacted your family and understand what we can do better for them and for all visitors who visit our parks. We are committed to learning all we can from this situation to make meaningful change. We want every child who comes to our park to feel included, seen, and inspired.
We are taking action and reviewing our practices to identify necessary changes, both short-term and long-term. We are instituting mandatory training for all of our employees so that we can better recognize, understand, and provide an inclusive, equitable, and entertaining experience for all of our guests. We have engaged with nationally recognized experts in this area.
We take this very seriously. We are heartbroken by what these young women and this family experienced in our park. It is the antithesis of our values, principles and purposes. We are committed to working tirelessly and intentionally to improve this situation. We will do the necessary long-term work, not only in the public eye, but also behind the scenes and within ourselves.”
About Sesame Street
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Sesame Place Philadelphia, the only theme park on the East Coast based entirely on the award-winning show, Sesame Street®, was the first theme park in the world to become a Certified Autism Center. The park has more than 25 Sesame Street-themed attractions, entertaining character shows and parades, an interactive Sesame Street neighborhood, and everyone’s favorite furry friends. Celebrate family events year-round at Sesame Place, including Elmo’s Furry Fun Fest, Elmo’s Eggstravaganza, Elmo’s Springtacular, Summer Fun Fest, The Count’s Halloween Spooktacular, and A Very Furry Christmas. Conveniently located 30 minutes from Philadelphia and 90 minutes from New York City, Sesame Place is ideal for families with kids of all ages. For more information visit sesameplace.com and follow the park Facebook Y Instagram.
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SOURCE Sesame Street