Oak Brook Village President Gopal Lalmalani said Tuesday that he is hopeful Carvana resolves its difficulties with the state, after the Illinois State Secretary of Police reinstated a temporary stay order, effective Monday, for the seller of motor vehicles.
The license was suspended in Illinois for misusing the issuance of temporary out-of-state registration permits and failing to transfer title, according to a spokesman for the Secretary of State’s office.
“Carvana generates significant revenue for the Village of Oak Brook,” Lalmalani said, adding that the state does not allow the village to share specific sales/sales tax revenue data.
In Oak Brook, Carvana opened in April 2019 and is located at 720 Enterprise Drive, where it is known for its glass tower “vending machine” displaying used vehicles for sale.
Carvana’s first suspension was instituted on May 10 and lifted on May 26, allowing business to be conducted in Illinois under strict guidelines. During the reinstated stay order, Carvana will not be able to sell vehicles in Illinois, said Henry Haupt, press secretary for the Secretary of State.
“My primary commitment is to protect the interests and welfare of Illinois consumers,” Illinois Secretary of State Jesse White said in a statement. “I applaud the Illinois State Police Department for their continued efforts to protect customers. We will continue to do everything possible to ensure that all customers receive adequate service.”
In violation of the May 26 agreed order to suspend Carvana’s temporary suspension order, Carvana continued to conduct business in a manner that violates Illinois law, according to the Secretary of State’s office, including:
• Issue out-of-state temporary registration plates to Illinois residents in violation of the stay agreement. This is illegal.
• Issuance of temporary license plates, without going through an authorized sender as required by the permanence contract.
• Failure to process title and registration paperwork through the Secretary of State when selling a vehicle to Illinois customers as required by Illinois law.
“The increase in used car sales over the last year which, when combined with Carvana’s already rapid growth, created the perfect storm that, we understand, affected Carvana’s processing resources,” the manager said on Tuesday. of Oak Brook Village, Greg Summers. “After the previous suspension, Carvana agreed to hire a third-party title processor to expedite this work, so I’m surprised to hear of another series of delays.”
Summers said he welcomes an open and honest investigation into the true source of these delays and a permanent correction of whatever blockages are creating this problem.
“The Village of Oak Brook remains confident that Carvana will once again work with the state to correct any deficiencies and reinstate the state auto dealer license so that we can continue to experience a mutually beneficial partnership, and we are committed to monitoring this suspension closely. . Summers said.
Vehicles that have already been purchased, but not yet delivered, can still be delivered to buyers during the stay, but no new vehicle sales can take place in Illinois during the stay order, White’s office said.
Carvana did not immediately respond to a request for comment.
The suspension will remain in effect until the issues are resolved.
If a consumer has title and registration issues with a vehicle they purchased, they can contact the Illinois State Department of Police at 630-693-0551 to file a complaint and the State Department of Police will provide assistance with title transfer. .
Chuck Fieldman is a freelance reporter for Pioneer Press.